The new eKYC journey is enhanced by the MOI digital verification gateway service providing instant, accurate and highly secure identity validation.
This latest initiative will allow new customers to open a bank account with DIB remotely and digitally through face-match verification, eliminating the need for customers to physically visit a branch for initial KYC verification and verification. integration.
Commenting on the collaboration, Dr. Adnan Chilwan, Managing Director of DIB Group, said, “We are delighted to announce our new collaboration with the UAE Ministry of Interior. The initiative launched, under this collaboration, is aligned with DIB’s digital transformation strategy and the UAE’s vision for a true digital economy. The use of facial recognition system is a key step in DIB’s journey to become the financial institution the most progressive Islamic in the world.
“In line with the UAE leaders’ vision of a leading digital economy, we have been introducing a number of digital smart banking solutions for our customers on a regular basis, driving our steady growth over the past few years. With underlying aim to offer a simplified, convenient and transparent banking experience to our customers, we are convinced that these new innovative solutions will help to further affirm our commitment to developing products, services and other offers adapted to the specific needs of our clients. “
Lt. Col. Dr. Ahmed Saeed Al Shamsi, Head of the Artificial Intelligence Systems and Services Development Team at the General Directorate of Security Support, Ministry of Interior, said: “We are working on expand cooperation with all national institutions working in all sectors. , reflecting the vision of the UAE Government to develop the labor system in an integrated institutional manner based on scientific planning and investment in the best modern technologies and applications of artificial intelligence.”
“We are now witnessing long-lasting cooperation with Dubai Islamic Bank, a prestigious banking institution, to benefit from the facial recognition system provided by the Ministry of Interior as a digital authentication portal to improve and facilitate banking in framework of fruitful cooperation. The main objective of this is to improve the services provided to customers and bring them to the next level,” he added.
The launch of DIB’s eKYC service is a response to its efforts and approach to become a digitally smart bank, and is part of the bank’s commitment to improving service efficiency, accelerating digital transformation and increase customer satisfaction.