DAMMAM — Interior Minister Prince Abdulaziz bin Saud bin Naif inaugurated the Unified Security Operations Center (911) in the Eastern Province on Sunday via video conference.
The centre, which is a unit of the National Security Operations Center (NCSO) under the Ministry of Interior, is the third of its kind in the Kingdom after the opening of similar centers in Makkah and Riyadh regions.
The center aims to achieve quality of life through the provision of an integrated communication system that ensures a rapid response in any emergency. This is consistent with a common operational concept that provides coordination and integration between the various security and service organizations.
The Unified Security Operations Center or 911 Center would serve 12 governorates in the Eastern Province in addition to Dammam City. He unified the work of 29 operating rooms under one roof with the unified 911 emergency number.
The center specializes in receiving all telephone calls and emergencies concerning the following security authorities: Public Security, including traffic, special forces for road security, security patrols and police patrols ; Civil Protection and the High Commission for Industrial Security. This is in line with international standards that ensure the responsiveness of field teams in directing communications and following them through to the completion of all procedures in this regard. After receiving communications in different languages, the center processes them and transmits them to the competent authorities with precision and quality.
The center also has a number of partners such as the Ministry of Transport, Ministry of Health, Ministry of Municipal and Rural Affairs and Housing (Eastern Province Municipality), Ministry of Environment, Water and Agriculture, Saudi Red Crescent Authority, Saudi Electricity Company. , and the National Water Company.
It should be noted that the Unified Security Operations Center is one of the most important initiatives implemented by the Ministry of Interior in cooperation with the Quality of Life program, one of the programs of the Saudi Vision 2030 .
The center acts as a branch of the National Security Operations Center (NCSO), which monitors the security situation in all regions of Saudi Arabia. The NCSO coordinates with security authorities and other relevant government agencies to deal with emergencies required by the security situation.
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